• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-16-2020 12:50 AM

HP Recommended
Product: HP Notebook - 17-by1062st
Operating System: Microsoft Windows 10 (64-bit)

Please, My laptop has another slot to install another memory, the questions are:

- How much this laptop supports? Maybe 12gb or 16gb? I have already 8gb in SLOT 1...

(Memory slot 1 8GB Hynix/Hyundai 2667MHz, DDR4)

- Can I install more ram memory? Maybe another 8gb?

- Also, please may you send me links to buy another reliable dimm?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2020 12:56 AM

HP Recommended

@kleb3 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06325444

 

It has  8 GB DDR4-2400 SDRAM (1 x 8 GB) now you can upgrade to

 

    (a) 16GB: add 8GB more to slot 2 using SAME RAM as slot 1 or

                     https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct15205303

    (b) 32GB: install 16GB each to BOTH slots using

                    https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct15205234

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-16-2020 12:56 AM

HP Recommended

@kleb3 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06325444

 

It has  8 GB DDR4-2400 SDRAM (1 x 8 GB) now you can upgrade to

 

    (a) 16GB: add 8GB more to slot 2 using SAME RAM as slot 1 or

                     https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct15205303

    (b) 32GB: install 16GB each to BOTH slots using

                    https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct15205234

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-16-2020 12:42 PM

HP Recommended

Banhien thank you so much for your prompt response and help, I didn't even imagine that I had the option for 32GB, which is very interesting. 

 

Regards.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.