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‎08-26-2024 07:10 AM

HP Recommended
Product: HP USB-C Dock G5

I have a few devices that I connect to my dock which I don't want to be always powered on. However, unlike the USB-C Dock G5 Essentials, all 4 ports in the G5 support HP Sleep and Charge, which essentially means they are always powered on, even if there is no device connected. Is there a way to disable sleep and charge in any of these ports?

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3 REPLIES 3

‎08-26-2024 09:10 AM

HP Recommended

Hi @recrsn 

 

You can only disable charging on all USB ports, and you do that from the computer's BIOS as long as you have that option in the BIOS.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎08-26-2024 09:21 AM

HP Recommended

Changing settings on BIOS only affects the laptop USB ports not the ones on the dock.

 

My question is regarding the 4 USB ports in the HP USB-C dock G5 which always stay powered on regardless of a laptop connected to them or not since the dock is externally powered.

 

I have tried this with multiple HP and non-HP laptops.

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‎08-26-2024 09:24 AM

HP Recommended

Of course only the USB ports, there is no software that can disable the ports separately, that does not exist.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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