• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-18-2020 02:58 AM

HP Recommended
Product: spectre x360
Operating System: Microsoft Windows 10 (64-bit)

A pop-up window from my toolbar appeared stating that my laptop would soon reach the end of its supported life, and that as a loyal user, I was eligible for a discount if I purchase a new device from the HP Shop.  I did not have time to study this when it appeared.  I would now like to investigate this possibility, but I can no longer find the message.  I am sure that I did not delete it.  How do I find the message, or at least how do I find the discount code? 

1 REPLY 1

‎09-18-2020 12:44 PM

HP Recommended

@evadvan 

We have no connections with HP Sales here, but this sounds like a SCAM to me -- as I am not aware of any HP program that allows you to trade a used laptop for a new one AND receive a discount in the process.

 

I would be VERY suspicious of that offer, especially if it asks you for personal or financial information.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.