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‎02-15-2025 12:19 AM

HP Recommended
Product: HP Pavilion - 15-cs0064st
Operating System: Microsoft Windows 11

Hi, my Disk Read Verify test has failed. It say it is unable to read sector 1701507210. Laptop is running slow. Especially Chrome. Should I need to replaced battery? or Something? Below are my test results. Please help.

 

Test Version:2.0
Test ID:9f8e8ee1-02f7-414f-87e0-24fc8798e6b7
Instance:1: Intel Optane+932GBHDD
Start Time:2/15/2025 12:25 PM
Execution Duration:00:04:07.1003719
Result:FAILED
Error Code:1
Fail ID:PLXX1X-000CHE-MFPW3G-61TF13

Log Data

Failed to read sector 1701507210
ReportFailure 1
TestFailed.
EndOfTest
Category:
Reply
1 REPLY 1

‎02-18-2025 10:44 AM

HP Recommended

Hi @crvishnuram, Welcome to the HP Support Community 

  

I understand you are facing an issue with the hard drive. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence  

 

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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