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‎01-27-2025 11:57 AM - edited ‎01-27-2025 11:57 AM

HP Recommended

 

 

When I turn on my desktop computer, I get the message that it can't find the boot medium. In the BIOS, the disk is detected correctly, and I proceed to run the disk diagnostics.

 

When the diagnostic finishes, the following error appears:  

 

Testing Drive:1

SMART Check: PASSED

Short DST: FAILED

 

Failure ID: 9W89W2-000801-NH122J-60W503

Product ID: Y1B39AV

 

Hard disk 1

 

 

What does it mean?

 

 

Thank you in advance.

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2025 12:48 PM - edited ‎01-27-2025 12:52 PM

HP Recommended

If you have a mechanical drive, possibly you can use the windows scandisk to fix errors.

 

If your drive is SSD then probably replace it.

 

This is what HP recommends

https://support.hp.com/us-en/contact/diag?failureId=9W89W2-000801-NH122J-60W503&productNo=Y1B39AV

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

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3 REPLIES 3

‎01-27-2025 12:48 PM - edited ‎01-27-2025 12:52 PM

HP Recommended

If you have a mechanical drive, possibly you can use the windows scandisk to fix errors.

 

If your drive is SSD then probably replace it.

 

This is what HP recommends

https://support.hp.com/us-en/contact/diag?failureId=9W89W2-000801-NH122J-60W503&productNo=Y1B39AV

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
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‎01-28-2025 01:34 PM

HP Recommended

Thanks for the information.

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‎03-04-2025 05:09 AM

HP Recommended

Short dst faild 

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