Disk usage 100%

[Alex196]

Hi, i have a Hp pavilion notebook,
Product number : 4CM21EA#ABU
Serial number : [edited]
Its almost 5 months old and it worked pretty fine at first but then it started moving very slow ,then i noticed that my disk usage is 100% when no app its running . I tried Recovery,i tried Reinstalling the windows , uninstalling the hp cool sense but nothing worked . Sometimes it seems that the disk usage drops at 3-5 % and it lasts for 2-3 minutes and then it goes to 100% again while i am not even touching the laptop .
Its almost impossible for me to use it , when i click right on the desktop i have to wait maybe 5 minutes till something appears , the 'type here for search' section its working very slow and the windows is starting very slow as well , i have to wait to much till desktop appears . Please ,i need some help with it cause i dont know what to do . Thank you .

[Raj1788]

@Alex196

Welcome to the HP Community

Let's follow the below solution.

• For a start, please perform complete hardware diagnostics on the computer to ensure that the hardware is fully functional.
• If any failure code gets displayed for a failed component, then please make a note of it. The computer needs to be serviced as it could have a hardware failure. Please run both extensive tests and component tests. It takes about 2 hours to run.
• If all the tests pass, then please run virus and spyware scans with very reliable security software to quarantine them or delete them if found.

• Next thing, I would suggest here is to Run Windows Updates troubleshooter -

  Download and install the troubleshooter from this link: https://support.microsoft.com/en-in/help/4027322/windows-update-troubleshooter

  Now try to perform a Windows update:

  1) In the search box, type and open Windows Updates. 

  2) Check for updates. 

  3) If the updates are available, click on install and restart the computer.

  If the issue still persists, I would suggest here is to update the Bios, chipset and graphics card drivers on your computer from  HP Support Assistant Updates - 

  1) In the search box, type and open HP Support Assistant. 
  2) Check for updates. 
  3) If the updates are available, click on install and restart the computer. 

• Later please perform all the prescribed steps from this document for slow performance issues. Please perform only those steps that have not been done yet by you.
• Also please perform all the prescribed steps from this document HP PCs - Using Task Manager (Windows 10, 😎
• Please check which process is eating up CPU and computer resources and make a note of it Then follow all the steps mentioned in the document to try and resolve the issue.
• Please check this Microsoft document for enhancing performance issues and perform the relevant steps.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)