Display driver fail to start in win10 64bit

[navjot789]

hi!

i got a serious problem in my pavilion laptop 15-cc1xx which causes a some isuues in my computer like i cannot adjust my brightness of my laptop screen. i am using Intel(r) UHD graphic 620 driver and maybe there is a problem inside of it.

https://i.imgur.com/ZVvhS0Y.png

can any one fimiler with this kind of issue before?if yes kindly drop a line below.

any help is appricheated.

 

thanks,

navjot789

[iomare]

Hi,

Have you tried using the drivers supplied from HP for your PC?

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-cc100-laptop-pc/16842299

Let me know,

David

[navjot789]

hi david

thanks for the link but i have pavilion laptop cc1xx not hp-pavilion-15-cc100-laptop-pc so i think drivers are not comptable?

yet not install the driver but i install the driver easy software who download the drivers for me. but can't gurrenty it works

[iomare]

OK. cc1xx and cc100 is the same series. Your actual PC will have number instead of the xx in cc1xx or instead of the 00 in cc100 ( Example: HP Pavilion - 15-cc103tx )

To find your exact model or product number you can follow this HP support guide

https://support.hp.com/us-en/document/c00033108

I try never to use driver software, as many times in the past I have had many problems with the computers of  clients which were using these type of software. Better to get the drivers from HP support page for your PC or let Windows install them automatically.

Let me know,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

[navjot789]

yes i found it at the back of my laptop its says HP pavilion laptop 15-cc129TX

[iomare · Accepted solution]

These are the two graphic drivers for your system:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-cc100-laptop-pc/16842299/m...

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-cc100-laptop-pc/16842299/m...

Hope it helps,

David

[navjot789]

thankyou so much sir for helping me!

i really apprechated sir.

[iomare]

Your very welcome.

Let me know if they work well.

All the best,

David

[navjot789]

ofcause sir.

you the one who help me in the situation

again thankyou very much

i will message you right here if there is any problem.

[navjot789]

great great Big thankyou sir!!!!!!!!!!!!!!!!!!!!!!!!!!!1

its works perfectly!!!

thankyou so much you r genious......