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‎09-11-2019 08:49 AM

HP Recommended
Product: Pavilion X360 Convertible 14-ba0xx
Operating System: Microsoft Windows 10 (64-bit)

Accidently I broke down the display. Now I am working on another display. But I want HP's original display and also when I close the lid, the notebook doesn't goes to sleep. Can you please provide the link to buy HP Genuine Display and also suggestion for troubleshooting the notebook lid issue?

1 REPLY 1

‎09-11-2019 09:06 AM

HP Recommended

We need the specific model number of the laptop. You have provided a model series number and models within that series would have several screen options and we want to get you the right one. 

 

Lid close function can be set in power options:

 

https://us.answers.acer.com/app/answers/detail/a_id/37092/~/windows-10%3A-change-what-the-screen-doe...

 

See if you can get it to sleep on lid closing with these settings. If not we may have to troubleshoot a hardware issue. 

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