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HP Recommended
Zbook 15 G2
Microsoft Windows 10 (64-bit)

I dropped my laptop and cracked the plastic. I could see picture on the display. I think I then pulled  the attaching cable because picture doesn't display anymore. The laptop does turn on. H

ere are my pictures:  https://imgur.com/a/XvcLZLC

 

I think the webcam worked while the display did.

 

When the laptop did display a picture, the cables on the right weren't needed, so I want to know:

 

  1. what the wires on the right are for
  2. if the display panel support cable, pic https://imgur.com/a/a7O9d0Q, is just loose
  3. if I need a new display panel support kit

 The display panel support kit  includes an antenna and what's attache to the display doesn't look complete. I've always had trouble wirelessly connecting to a router.

1 REPLY 1
HP Recommended

An alternative is to get this display . It has the bezel and support cable. The HP parts storpe has this for $200.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.