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‎12-14-2019 10:20 AM

HP Recommended
Product: HP Elitebook 840

Hello,

 

i will buy a used Elitebook 840 but the owner don't know the resolution and the OS is deleted, so how can i find the resolution from the Display? About the SN?

 

regards

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2019 10:35 AM

HP Recommended

Hi:

 

You may not be able to, but ask the seller for product number/serial number and see if you can figure out what the display panel resolution is from the list of parts when you enter it at the link below.

 

If there is only one display panel listed, hopefully it will provide the resolution.

 

http://partsurfer.hp.com/search.aspx

View solution in original post

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5 REPLIES 5

‎12-14-2019 10:35 AM

HP Recommended

Hi:

 

You may not be able to, but ask the seller for product number/serial number and see if you can figure out what the display panel resolution is from the list of parts when you enter it at the link below.

 

If there is only one display panel listed, hopefully it will provide the resolution.

 

http://partsurfer.hp.com/search.aspx

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‎12-14-2019 11:10 AM

HP Recommended

Thank you for the link, the Link shows this Display:

 

SPS-DSPLY RAW PANEL 14 HD+ SVA AG

 

So i think this is this: 14.0" diagonal LED-backlit HD+ anti-glare SVA flat (1600 x 900) with camera

 

THX

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‎12-14-2019 11:32 AM

HP Recommended

You're very welcome.

 

What is the HP part number for the display?

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‎12-14-2019 11:43 AM

HP Recommended

HP Partsurfer say for the serial number:

 

806364-001 SPS-DSPLY RAW PANEL 14 HD+ SVA AG

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‎12-14-2019 11:48 AM

HP Recommended

Yes, from what I can tell, that display panel is 1600 x 900.

 

I found this short video clip...

 

https://www.dailymotion.com/video/x5ugg3w

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