Dispute against warrenty

[vemanasuresh]

Subject: Dispute Against False Warranty – HP Victus Gaming Laptop (edited)

Dear HP Support Team,

I am writing to formally dispute a recent denial of warranty service for my HP Victus laptop (Product No: [9X5F3PA#ACJ], (edited) , purchased on [27-09-2024] from [Amazon].

I was denied warranty support on [Date] based on [reason provided, e.g., physical damage claim], which I strongly contest as inaccurate. The device has been handled responsibly, and no such damage has occurred.

This experience has been disappointing, especially given HP’s commitment to quality and customer service. I request a thorough re-evaluation of my case and immediate action to honor the warranty or provide a valid explanation.

Kindly treat this as an urgent escalation. I look forward to your prompt and fair resolution.

Sincerely,  

[Max3Aj]

@vemanasuresh, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Regards, 
Max3Aj