Do RAM of HP 15db 1059 au model laptop be upgradeable to 8GB?

[Satish-Dasari]

I want to expand my Random Access Memory (RAM) to 8GB as all the features in my laptop is best as far as I know with its 2.6 GHZ clock speed and 1TB hard disk alongwith 1920x1080 display, except the RAM. 

I have recently in July, 2020 purchased the afore mentioned model laptop though Amazon assuming its RAM might be upgradeable after checking the product specifications that no where mentioned about its availability of only one slot for RAM and cannot be expandable. 

After checking your website specifications I learnt there is only one slot for RAM. 

My question is can I be able to expand my RAM, can HP (Hewlett Packard Enterprise company) help me expand my laptop's RAM by placing the extra slot for RAM?

I wish i might get the possibility to upgrade my RAM. 

[banhien · Accepted solution]

@Satish-Dasari 

Its specs

          https://support.hp.com/si-en/document/c06588004

Yes, it has 2 slots of RAM and support 32GB (2 x 16GB) max. This is not a warranty item therefore asking HP engineer to upgrade RAM for you may cost a lot more than you thought. Please check HP Service Center in your area first.

You can ugrade to

   (a)  8GB: Add same existing 4G to slot 2 or using the following compatible RAM

                   https://www.crucial.com/memory/ddr4/ct4g4sfs824a/ct18770316

   (b) 16GB: install 8GB each to both slots using the following compatible RAM

                  https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct18770286

   (c) 32GB: install 16GB each to both slots using the following compatible RAM

                 https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct18770237

Regards.

[REO51ST]

Welcome to the HP Support Community@Satish-Dasari 

What CPU do you have installed???

Two memory module slots (Ryzen, A9 processors):

One memory module slot (E2/A4/A6 processors):

Best regards,

REO

[Satish-Dasari]

Hello @RE051ST,

Thank you for your greetings!

Actually, I don't know the answer to your question. 

All i see in my device information is: (Device Information in the image attached)

Device Information

Could you please let me know, how to check for the CPU processor you were asking about?

Thank you so much for your time and i appreciate your concern. 

Regards

Satish Kumar Dasari

[Satish-Dasari]

Hello again Reo,

I think my image upload with a screenshot is not working

Device Information