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HP Recommended
HP Thunderbolt Dock 280W G4 w/Combo Cable

I have the following connected 

HP Thunderbolt Dock 280W G4 w/Combo Cable / Product4J0G4AA

And HP ENVY X360 - 15-ds0035au / Product6YN55PA

 

Microsoft Corporation, Microsoft Windows 11 Home (10.0.22621) (en-US)Processor(s):AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx (8 virtual) (X64)

16Gig Ram

 

Firstly would anyone know if these are compatibale ?

As I have performance issues when connected my cpu seems to be throttled  and keep having prformance issues

However when not connected to the Dock all seems to be fiine no performance issues - ?

would this be due to not being compatible with eacehother 

Thank you all in advanced

Mentes 

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