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OMEN by HP 15-dc1058wm
Microsoft Windows 10 (64-bit)

Does anybody know of a model of docking station that will also charge this laptop? The HP Thuderbolt G2 120w does not work for charging or monitor out despite the website suggesting it. I was told by HP support that a G3 will display the monitors but not charge the device. They even indicated that none of the HP docking stations will charge the device. I even tried a Dell 240w Thunderbolt 3 device and it will do everything but charge the device. Any suggestions will be appreciated.

2 REPLIES 2
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@agoldberg310 

 

The specs of your machine is

 

       https://support.hp.com/au-en/document/c06406418

 

It requires  200 W AC power adapter.  I can't see how much power out for Dell dock

 

       https://www.dell.com/support/article/en-au/sln301075/how-to-use-and-troubleshoot-dell-thunderbolt-do...

 

    which clearly says

 

       Dell Thunderbolt Dock TB16 links all your electronic devices to your laptop PC using a single Thunderbolt 3 (Type-C) cable. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen displays without having to plug each device into the laptop

 

No information for charging the host itself.

 

Regards.

BH
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I do appreciate your reply however I still need a definitive answer as to whether or not there is any docking station in existence that will charge this device. I have chatted with HP several times and they have told me that two separate docking stations would charge my laptop. I have purchased both and neither will charge my device. I would give up if somebody from HP told me that my device does not support the feature, but they keep recommending different docking stations. Does anybody know who to contact to get an answer from somebody that knows the hardware capabilities and is not in sales?

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