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‎04-13-2022 03:01 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15-ee0002na
Operating System: Microsoft Windows 11

Hello everyone, 

 

Desperate for some help here. 

 

I have an HP Envy x360 laptop and a HP 3005pr USB 3.0 docking station. It was all working fine until a Windows update earlier today. When I plug into the docking station, the ethernet cable and HDMI work just fine, but nothing else does. The mouse and keyboard don't work and neither do any other USB devices - regardless if they're plugged into the docking station or the laptop directly. I've recovered my PC to a version from a few days ago and the problem persists. When I plugged the docking station, it used to come up with a different storage drive etc but now nothing happens. I can't use any of my peripheral devices (my DJ controller, external hard drive, mouse and keyboard, etc.) and I'm not sure what to do. I redownloaded all the drivers but none of them seem to be working. 

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