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‎10-14-2021 01:06 AM

HP Recommended
Product: ProBook 640 G8
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I just bought a ProBook 640 G8 and thought my old docking station, auniversal dock G2 would work since it worked like a charm on my old laptop.

It turns out it doesn't.

As soon as I plug it in, it is recognized but my screens keep turning on and off.

Does anyone have a solution on how to get it to work?

Or can you point me to a compatible docking station?

My requirements for a docking station is one with 2xhdmi and minimum 3 USB connectors.

Best regards

Category:
2 REPLIES 2

‎10-14-2021 01:20 AM

HP Recommended

Hi,

You have installed the Displaylink drivers for the dock

https://support.hp.com/it-it/drivers/selfservice/swdetails/hp-usb-c-a-universal-dock-g2/27767208/swI...

 

Let us know,

David

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‎10-24-2021 08:27 AM

HP Recommended

Hi,

 

Sorry for replying late.

Unfortunately, this did not help.

Also tried a firmware update on the docking station and BIOS as well, which was a no-go.

 

Question is, what other docking station would work?

The clients office has an 120 w thunderbolt docking station as spare.

Think it was a G4.

 

Would that one work on this Probook?

The client needs to be able to dock and use 2xhdmi (with or without DP adapters).

 

The dock worked like a sharm on his older hp laptop (pavilion 14-ce2802no) but not on this one! 😕

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