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Guidelines
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Is the RAM upgradeable on 

HP 14s-dq5013na

 

Or is it soldered?

1 REPLY 1
HP Recommended

The memory is removable/upgradable.

 

Your notebook should have two memory slots and supports 2 x 8 GB of DDR4-3200 MHz memory.

 

HP only has the service manual for the original 14s-dq0xxx model series available, but it may be of help for opening up the notebook to upgrade the memory.

 

Maintenance and Service Guide HP 14 Laptop PC

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