• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-21-2020 12:18 PM

HP Recommended
Product: HP ENVY x360 - 15-cp0598na
Operating System: Microsoft Windows 10 (64-bit)

Hello All

 

I have HP ENVY x360 - 15-cp0598na, here is manual for my machine:http://h10032.www1.hp.com/ctg/Manual/c06001791 

On page 29 it says that is supports M.2 both SATA and PCIe 3x4.

I checked socket on mainboard and it has only 1 notch, and at the moment there is installed SSD with 2 nothces: SAMSUNG MZ-NLN128C.

Can somebody confirm PCI (NVM) will work fine please, as I am in doubt as I have seen review that 1st gen AMC envy x360 supports only SATA M.2. Thank you vey much.

 

 

1 REPLY 1

‎03-24-2020 02:25 PM

HP Recommended

@Insurgency
Thank you for posting on HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that your computer supports PCIe, NVMe solid-state drive.

Refer to Chapter 1 Product description in Maintenance and Service Guide.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.