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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
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HP Recommended
HP Recommended
You will need to provide the complete product name and product number for the specific laptop the battery is intended for use in.
When you do not identify your notebook, you tie our hands behind our backs. Help us to help you.
https://support.hp.com/my-en/document/c00033108
When logged into Windows, hold down the Windows key and tap the R key.
Type in msinfo32 and press enter.
The ninth line is the system SKU and the HP product number. Kindly post it in your next reply in your thread.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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HP Recommended
HP Recommended
From the
Maintenance & Service Guide
http://h10032.www1.hp.com/ctg/Manual/c06941101.pdf
See ch 3, pg 18, item 14
Battery description and HP part number
Battery (3-cell, 41 Whr ) L11119-855
Search with keywords HP L11119-855 in Google or another search engine. There are lots of vendors for your laptop's battery.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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