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‎10-14-2024 07:05 AM

HP Recommended
Product: HP Pavilion - 15-cc129tx
Operating System: Microsoft Windows 10 (64-bit)

I tried charging HP Pavilion Laptop Model 7265NGW using USB-C, its not working. It is working for other laptop but not for this. I want to check whether the HP Pavilion laptop supports charging via USB-C port. Please help with answer.

3 REPLIES 3

‎10-14-2024 07:14 AM

HP Recommended

According to chapter 2, page 11 of the service manual, the USB-C port only supports charging small devices.

 

It cannot be used to charge the notebook.

 

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

USB Type-C SuperSpeed port:


When the computer is on, connects and charges a USB device that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer.

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‎10-14-2024 08:38 AM

HP Recommended

Hello Paul,

Thanks for response. Here, I am trying to charge my laptop with a powerbank using usb-c port of my laptop. I want to check if laptop accepts charging through usb-c port.

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‎10-14-2024 09:05 AM

HP Recommended

You're very welcome.

 

You cannot use a USB-C power adapter to charge your notebook.

 

You need a notebook with a USB-C Thunderbolt port for that.

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