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HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

HP Pavilion x360 Convertible 14-cd0xxx

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@a_manzoor 

 

What EXACTLY is your HP Pavilion x360 Convertible 14-cd0xxx ? For example HP Pavilion x360 - 14-cd0007ca, its specs

 

     https://support.hp.com/au-en/document/c06033284

 

which shows it has 1 USB 3.1 Type-C Gen 1 (Data transfer up to 5 Gb/s) port. Your machine probably has SAME USB-C port and that port does not support Power Delivery that means you can NOT charge your machine using USB-C port.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@a_manzoor 

 

What EXACTLY is your HP Pavilion x360 Convertible 14-cd0xxx ? For example HP Pavilion x360 - 14-cd0007ca, its specs

 

     https://support.hp.com/au-en/document/c06033284

 

which shows it has 1 USB 3.1 Type-C Gen 1 (Data transfer up to 5 Gb/s) port. Your machine probably has SAME USB-C port and that port does not support Power Delivery that means you can NOT charge your machine using USB-C port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you Banhien. Though I believe  you already clarified. I am still providing the model no. May be there is still some hope

Its a HP Pavilion x360 Convertible 14-cd0077TU.

 

Thanks,

Aafaq

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