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- Does it possible UPGRADE RAM 8GB to 16GB laptop hp envy 13 a...

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1 REPLY 1
03-03-2020 08:59 AM
No the memory is soldered on and the laptop was sold with 4, 8 gb or 16 gb and no way to upgrade.
See p. 19 for the list of system boards and note the amount of memory is part of the specs of the system (mother) board meaning the memory is soldered on.
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