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‎07-03-2023 01:53 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D120AV)

Hello

 

I'm trying to get multiple monitors to work with my new laptop and I can't get them to connect via the UBS-C port. How do I determine whether this is supported?

Category:
1 REPLY 1

‎07-03-2023 02:08 PM

HP Recommended

@Xnet445 

 

Its specs

 

          https://support.hp.com/au-en/document/c07917992

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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