Does my laptop even have TPM?

[RenzoW92]

Hi.

I'm having an issue with my ProBook 450 G5 and I could really use some clarity and some support.

I've been trying to upgrade my OS to Windows 11 from Windows 10. I run the healthcheck to see if my device can upgrade to Windows 11 but it fails because i need to have Trusted Platform Module in order to upgrade. I open a run dialog box to start the service after reading some articles about activating it and enter tpm.msc. The page starts to load but then says compatible TPM not found, verify the computer has it and it's turned on in bios, so I go to check my bios. Restart, hit f10, go to security tab and find the TPM settings. I follow directions from google, I enable it so its visible to the OS, The state is checked, clear on next boot has no selected and allow user to deny under the final setting. I think this must have solved my problem but when i reboot and type tpm.msc into run and enter i get the same error message.

I've tried a lot of generic suggestions, like different configuration of those settings, switching off intel virtualization, updates, using PowerShell, i tried to find it in device manager but there are no security devices or unknown devices and its not listed in system devices either. 

So my question is, does my laptop have a TPM module and how do i find out? Would the option appear in the BIOS if there wasn't a TPM module available? and if it is available, how do i activate it if windows doesn't seem to be able to see it. I would like to get windows 11 and im sure that when i checked before release, maybe 4/5 months ago, that the healthcheck said my laptop was compatible with windows 11. Is it possible i've damaged the module? Any help or suggestions would be really appreciated. Thanks for reading

[Paul_Tikkanen]

Hi:

According to the Quickspecs at the link below, your notebook should have a TPM 2.0 security device.

See page 9.

HP ProBook 450 G5 Notebook PC (netsotech.com)

If the notebook has a TPM, there should be a Security Devices category in the device manager, and the TPM 2.0 device should be listed there.

If it isn't then I don't know what the problem could be.

I know on the older Probook 450 generations, TPM was an option, and was not included in every 450 G# product number.

If you want to install W11 on your PC as is, you can bypass the W11 hardware requirements using two easy methods.  The first one is the easiest.

I would make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

Macrium Software | Reflect Free Edition

Read and follow the instructions at the link below.

Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech

No registry changes needed.  No need to create installation media.  Just download the W11 ISO file, and the guy's zip file.

I used the first procedure to do an in-place upgrade an old HP Elitebook 6930p notebook made in 2010 to W11, and I was able to keep my old Office 2010 Starter program that came with the notebook when it had W7 on it, along with all of my other programs, files and settings.

The notebook met none of the enhanced W11 hardware requirements.

That is the 11th unsupported W11 PC I have upgraded to W11, and not one of them have had any issues whatsoever.

They have all gotten all the Windows 11 updates released thus far.

I check those against a PC I have that is fully supported to run W11.

There is also this way you can upgrade to W11, bypassing the hardware checks...

https://www.youtube.com/watch?v=02mgrA51974