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‎07-31-2021 06:51 PM

HP Recommended
Product: hp 6hs48ua
Operating System: Microsoft Windows 10 (64-bit)

I installer one to my laptop but it doesn't show up, apparently doesn't recognize the ssd. 

Category:
2 REPLIES 2

‎07-31-2021 07:44 PM

HP Recommended

@redarkxv3 

 

It is an HP Notebook - 17-by1033dx, its specs:

 

            https://support.hp.com/au-en/document/c06254884

 

It has

  • 1 TB 5400 rpm SATA
  • 128 GB M.2 SSD       (which is a SATA drive)

Please use M.2 SATA SSD to upgrade.

 

Regards.

      

BH
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‎07-31-2021 08:37 PM

HP Recommended

Hi, @redarkxv3 

 

Chapter 1 of the service manual indicates that your notebook, since it has an Intel 8th gen core processor, supports NVMe drives as well as SATA.

 

HP 17 Laptop PC Maintenance and Service Guide

 

So, I don't know why the NVMe drive you installed is not showing up in the BIOS.

 

Perhaps the manual is incorrect.

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