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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Does my laptop support DDR5 ram

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06-28-2023 08:55 AM
I want to get a ram upgrade So can I get DDR5 sticks or only DDR4 is compatible ?
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Accepted Solutions
06-28-2023 10:47 AM
Hi:
Only DDR4 memory is supported.
DDR5 memory runs at a lower voltage, has a different number of contact pins and the slot is cut in a different place which would make it physically impossible to install a DDR5 memory chip in a DDR4 memory slot.
Your notebook's processor can only run the memory at a max speed of 2133 MHz, so even if you installed a DDR4-3200 memory chip, it is only going to run at 2133 MHz.
06-28-2023 10:47 AM
Hi:
Only DDR4 memory is supported.
DDR5 memory runs at a lower voltage, has a different number of contact pins and the slot is cut in a different place which would make it physically impossible to install a DDR5 memory chip in a DDR4 memory slot.
Your notebook's processor can only run the memory at a max speed of 2133 MHz, so even if you installed a DDR4-3200 memory chip, it is only going to run at 2133 MHz.