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HP Recommended
hp envy aq0003na
Microsoft Windows 10 (64-bit)

Hi,

My notebook has a USB-C port with a little lightning bolt symbol next to it. I currently charge via the OEM power brick but was wondering if USB-C charging works. I have tried plugging in a USB-C cable directly from a power strip to the notebook and it doesn't work. Do i need a 65W wall adapter instead? The online info about the notebook says the USB-C port has "power delivery 3.0" does this mean I can only charge other devices from the laptop?

Many thanks

1 REPLY 1
HP Recommended

@Albrch 

 

Open

Maintenance and Service Guide

Right-Side and Left-Side - Pages 4-5

 

The port Charges "small stuff" - cell phone, smart watch, that sort of thing.

Will not charge your computer.

 

Power Requirements are located on Page 3

AC Adapter Part numbers are located on Page 17

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your device.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

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Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY - 13-aq0003na 

 

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Dragon-Fur

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