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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Your notebook has support for the SATA3 interface, but not for NVMe.
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Your notebook has support for the SATA3 interface, but not for NVMe.
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That will depend on if there is an M.2 SSD slot on the system board.
I do not have the notebook, so I can't open it to check.
I do know that you can replace the existing hard disk with a notebook 2.5" SATA3 SSD.
I was able to open the HP services media library to do a check.
Your notebook may have a M.2 connector. If it is present it will be on the far right hand side, below the memory module slots of the notebook's system board. You or a shop notebook technician will need to open the notebook to verify whether or not it is present.
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