Does the Bundled Warranty cover my battery problem?

elocinclar · ‎10-09-2022

After just 1 year and 4 months, my battery is already dead. Like it's not charging at all, I can still use it while it's plugged in, but the problem is whenever I turn off my laptop it has to restart to default when I turn it on again, so I have to adjust the time and date all the time. Also, just a sudden power loss would immediately shut my laptop off. Since I am a student who uses my laptop everyday this is a major hassle, and it gives me anxiety thinking that it will just shut down all of a sudden while I'm taking my exams.

When I checked my warranty on the website it said that I still have 8 months, but I don't understand whether it covers fixing my battery because there is another warranty that already expired last June. Please enlighten me.

erico · ‎10-10-2022

Unfortunately, main betteries as an industry standard, are only covered for one year, so the answer is no.

Unless you purchased an extended warranty or have a top tier notebook, the warranty is only valid for a single year.

A standard HP notebook, like yours, is a mainstream notebook.

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