-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
15-ay100 series. Here is the Manual:
So, the Manual speaks of an M.2 SSD but that happens by putting an M.2 in an adapter board in lieu of the 2.5 inch disk. So really an M.2 makes no sense as it would be no faster than a 2.5 inch SATA SSD. Do not put an SSD in an optical drive caddy. It likely will not be bootable and the interface for the optical disk is detuned to run slower as an optical/DVD drive cannot even fully use SATA I speed. So put the HDD in the DVD caddy and put a 2.5 inch SATA SSD inside the laptop.
Post back with any more questions and please accept as solution if this is the info you needed.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community