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‎03-30-2017 01:25 PM

HP Recommended
Product: HP Spectre x360 15 (2017)

I was interested in the HP Spectre x360 15 (2017), but was hoping it supports 32GB of RAM.
Does anyone know if the motherboard supports two 16GB chips? I know the processor does (and even the Envy x360 offers 32GB).

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-30-2017 01:28 PM - last edited on ‎08-22-2024 06:34 AM by

HP Recommended

Hi,

 

What is it ? Please use the following instructions to find out the model/product of the machine:

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

Updated: I think you are talking about the current series (15-bl0nn where nn=00 to 99). From the Service book, page #1:

 

MemoryTwo SODIMM slots - not customer accessible/upgradeable
Support for DDR4-2133 dual channel (DDR4-2400 bridge to DDR4-2133)
Supports up to 16 GB maximum system memory in the following configurations
● 16 GB (8 GB × 2)
● 12 GB (8 GB + 4 GB)
● 8 GB (4 GB × 2)

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎03-30-2017 01:28 PM - last edited on ‎08-22-2024 06:34 AM by

HP Recommended

Hi,

 

What is it ? Please use the following instructions to find out the model/product of the machine:

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

Updated: I think you are talking about the current series (15-bl0nn where nn=00 to 99). From the Service book, page #1:

 

MemoryTwo SODIMM slots - not customer accessible/upgradeable
Support for DDR4-2133 dual channel (DDR4-2400 bridge to DDR4-2133)
Supports up to 16 GB maximum system memory in the following configurations
● 16 GB (8 GB × 2)
● 12 GB (8 GB + 4 GB)
● 8 GB (4 GB × 2)

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-30-2017 03:38 PM

HP Recommended

The options currently available are X6W04AV_1 and Z4Z37UA#ABA

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‎03-30-2017 03:39 PM

HP Recommended

Ah, saw your updated reply. I was afraid of that, but not surprised. Thanks!

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‎03-30-2017 03:43 PM

HP Recommended

Hi,

 

I'm talking about the higher specs series, for example:

 

    http://store.hp.com/us/en/pdp/hp-spectre-x360---15-bl075nr

    http://support.hp.com/au-en/document/c05385405

 

If not listed, most likely no, it does not support 32GB of RAM.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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