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‎07-19-2020 02:09 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought this laptop last week and I want to upgrade the RAM and add SSD since the computer takes time when booting up or when restart. Based on this model, I will need to open the whole bottom cover of the laptop, will it void my warranty?

 

Thanks in advance! 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2020 02:17 PM

HP Recommended

@Eckatotx 

 

Warranty is a grey/gray area very hard to say in concrete. For new generation machines adding something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎07-19-2020 02:17 PM

HP Recommended

@Eckatotx 

 

Warranty is a grey/gray area very hard to say in concrete. For new generation machines adding something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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