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‎03-30-2020 06:15 PM

HP Recommended
Product: Envy 13-aq1025TU
Operating System: Microsoft Windows 10 (64-bit)

I accidentally spilled beer on my laptop and its not working since then i wanted to know if the warranty covers this kind of damage. If it does not covers how much i am looking to spend on the repair. My laptop model no is Envy 13-aq1025TU please help

Cheers

1 person had the same question
1 REPLY 1

‎03-31-2020 12:26 AM

HP Recommended

Hello @Neal95,

 

I'm sorry to hear that.

 

Unfortunately, unless you purchased additional accidental damage protection from HP or a third-party, you'll have to pay for a repair/replacement as HP's manufacturing warranty does not cover any accidental damage such as drops or spills.

 

You would need to contact HP to receive a quote. You can also choose to check with a tech repair shop near you and see if they can offer a cheaper repair.

 

Contact HP Worldwide here.

 

Phone HP Worldwide here.

Check warranty status here.

 

Find an HP Authorized Service Center near you here.

 

Best of luck.

 

Kind regards,

Eddy

 

Please Accept as Solution if this answered your question.

I used to be an HP Expert. I no longer participate in this community.
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