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Hp pavilion 15 p001tx

I have hp pavillion 15 p001tx  laptop which have 9mm optical drive. I want to upgrade my laptop with SSD . But one question is in my mind that I don't find 9mm caddy but there is all 9.5 mm caddy available in market. Is 9.5mm caddy support my laptop or not please tell. I live in India. So give answers according to my country perspective.

1 REPLY 1
HP Recommended

@ImanG2 

 

Welcome to the HP support community.

 

I understand that you are looking for caddy,I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.