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‎04-14-2025 10:37 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (172Z8AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi to all, sorry for my ignorance, i would like to know how much rum is supported by my notebook. it's a hp pavillon laptop 15-eg0xxx.  processor type 11th gen intel(r) i7-1165g7, mainboard hp 8850 34.37 pci-express 4.0 chipset intel tiger lake.
i hope this informations are useful . thanks to all in advance

4 REPLIES 4

‎04-14-2025 11:04 AM

HP Recommended

Hi:

 

Chapter 1, page 2 of the service manual indicates the notebook can support 2 x 8 GB of DDR4-3200 CL22 memory.

 

I think it should be able to support more memory than that.

 

You can run this command to see what Windows indicates is the maximum memory:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

 

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‎04-14-2025 01:23 PM

HP Recommended

menawhile thanks Paul 🙂
The report is "1234217728". What it means ? 

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‎04-14-2025 01:24 PM

HP Recommended

Sorry, is 134217728

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‎04-14-2025 01:53 PM

HP Recommended

The math indicates the max memory is 2 x 64 GB, but I have my doubts about that.

 

The Crucial memory report for the model series indicates the max memory is 2 X 32 GB.

 

HP Pavilion 15-eg0000 | Aggiornamenti Memoria RAM e SSD | Crucial IT

 

I recommend that you have the latest BIOS update installed because 64 GB of memory did not work until after the person updated the BIOS.

 

Solved: Welcome to the support page for the product! HP Pavilion Lapto... - HP Support Community - 9...

 

You may not even want to install that much memory.

 

IMHO, 32 GB (2 x 16 GB) should be more than sufficient.

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