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HP Recommended
15-f024wm
Microsoft Windows 7 (64-bit)

I had to install a new hard drive in a used 15-f024wm laptop I bought last weekend. No recovery media so I decided to install Windows 7 64 bit from disk. I got most of the stuff working on it from searching the forums here but still have 4 items in device manager that have the yellow exclamation mark.
PCI Encryption/Decryption
SM Bus Controller
Unknown device
Unknown device

Any help you guys can give will be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Prior post about Windows 7 on the same model:

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Need-windows-7-driver-for-HP-15...

 

Post back with any more questions. It would help us to have the hardware ID of the devices missing drivers:

 

This is from Dell but explains how to get the device ID for specific devices in the device manager:

 

https://www.dell.com/support/article/us/en/04/sln121527/how-to-find-drivers-for-devices-using-a-hard...

 

Just copy and paste the string of characters here, and example would look like this:

 

PCI\VEN_8086&DEV_5917&SUBSYS_225C17AA&REV_07

 

 

View solution in original post

2 REPLIES 2
HP Recommended

Prior post about Windows 7 on the same model:

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Need-windows-7-driver-for-HP-15...

 

Post back with any more questions. It would help us to have the hardware ID of the devices missing drivers:

 

This is from Dell but explains how to get the device ID for specific devices in the device manager:

 

https://www.dell.com/support/article/us/en/04/sln121527/how-to-find-drivers-for-devices-using-a-hard...

 

Just copy and paste the string of characters here, and example would look like this:

 

PCI\VEN_8086&DEV_5917&SUBSYS_225C17AA&REV_07

 

 

HP Recommended

Thank you for the help. The chipset drivers in the prior post you linked to was what I needed. It eliminated the last 4 exclamtion marks. I searched for hours last night in the forums and never ran across that post.

I must have been getting tired last night. I posted the wrong model number. Mine is 15-f010wm. Your solution still worked though so I am happy. lol I didn't realise the mistake until today.

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