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HP Recommended

Looking for a driver link for a device identified as ACPI\HPQ004\3&21436425&0.  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please try "ProtectSmart Hard Drive Protection" driver:

 

    http://ftp.hp.com/pub/softpaq/sp39001-39500/sp39123.exe

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

6 REPLIES 6
HP Recommended

Hi,

 

Please try "ProtectSmart Hard Drive Protection" driver:

 

    http://ftp.hp.com/pub/softpaq/sp39001-39500/sp39123.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Perfect, thanks!

HP Recommended

Problem solved.

HP Recommended

Hmmm, funilly enough, although my mystery device reveals the exact same identifier and the  installation of SP39123 cause two or three overwrites, it was already in SWSetup, after rebooting my device still cannot find a suitable driver. I tried installing it manually, directing teh installer to teh correct directory and still, it report, "no device driver found".

mtcstle

![Believe (That which you know) GE (What may go wrong)]

HP Recommended

Thank you Mr. 

It worked for the driver of unknown device,

But still I am not able to run Mini Xp and allaws during the starting of this system a dead blue screen with the following message:     acpi.sys - Address F7529D66 BASE AT F751E000, DATESTAMP 48025

 

My Pc is Hp Corei7, dv6 with 1Tera HDD, Win 10, 64Bit.

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
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Thank you


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