-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Driver for ACPI\HPQ004\3&21436425&0

Create an account on the HP Community to personalize your profile and ask a question
11-18-2013 11:52 AM
Looking for a driver link for a device identified as ACPI\HPQ004\3&21436425&0. Thanks!
Solved! Go to Solution.
Accepted Solutions
11-18-2013 12:08 PM
Hi,
Please try "ProtectSmart Hard Drive Protection" driver:
http://ftp.hp.com/pub/softpaq/sp39001-39500/sp39123.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-18-2013 12:08 PM
Hi,
Please try "ProtectSmart Hard Drive Protection" driver:
http://ftp.hp.com/pub/softpaq/sp39001-39500/sp39123.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-03-2017 02:36 PM
Hmmm, funilly enough, although my mystery device reveals the exact same identifier and the installation of SP39123 cause two or three overwrites, it was already in SWSetup, after rebooting my device still cannot find a suitable driver. I tried installing it manually, directing teh installer to teh correct directory and still, it report, "no device driver found".
mtcstle
![Believe (That which you know) GE (What may go wrong)]
02-26-2019 04:07 AM
Thank you Mr. Banhien
It worked for the driver of unknown device,
But still I am not able to run Mini Xp and allaws during the starting of this system a dead blue screen with the following message: acpi.sys - Address F7529D66 BASE AT F751E000, DATESTAMP 48025
My Pc is Hp Corei7, dv6 with 1Tera HDD, Win 10, 64Bit.
02-26-2019 07:51 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you
I work on behalf of HP