Driver for W10

[MaX1M0_ArkAntOS]

I have just upgraded my Pavilion dm4 2095la from Windows 8 to Windows 10. According to Device manager I need some updated drivers for Unknown device.

I don't know the details for this error but the List of events says:

7/7/17

Device ROOT\SYSTEM\000Q was migrated.

Last Device Instance Id: ROOT\SYSTEM\0001
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true

7/7/17

The device ROOT\SYSTEM\0001 was configured
Driver Name: null
Class GUID: {00000000-0000-0000-0000-000000000000}
Date of the controller:
Driver Version:
Driver Provider:
Controller section:
Driver Rating: 0x0
Corresponding device ID:
Top controllers:
Updated device: false
Primary device: HTREE \ ROOT \ 0

18/7/17

Driver Management completed the NULL Driver installation process for the device instance identifier ROOT \ SYSTEM \ 0001 with the following status: 0x0.

Details

Hardware id : root DTSoftBus01

Resources: 00000000

State:

01802401

DN_ROOT_ENUMERATED

DN_HAS_PROBLEM

DN_DISABLEABLE

DN_NT_ENUMERATOR

DN_NT_DRIVER

Problem code: 0000001C

I assume that I need to download updated drivers from somewhere and install them.  But where do I find them and how do I identify the correct ones?

[Paul_Tikkanen]

Hi:

I believe if you right click on the device, select uninstall and restart the PC, the unknown device will disappear.