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‎06-14-2017 08:27 AM

HP Recommended
Product: Notebook HP 15-ay000nq
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

I am looking for a Win 7 x64 compatible driver for my USB controller for my hp notebook.

 

The notebook has been purchased two days ago, new in box, from authorized seller, no installation disc inside the package.

 

The USB ports seems not to be working.

 

 

I`ve installed all drivers for this model available on HP Software and Driver Downloads page but after doing this I still have the exclamation mark under Universal Serial Bus Controller on the Device Manager.

 

Everything else seems to work properly.

 

Thanks!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-14-2017 09:07 AM

HP Recommended

Hi, @DK2003 :

 

Download, unzip and run the setup application from the link below...

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

View solution in original post

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5 REPLIES 5

‎06-14-2017 08:46 AM

HP Recommended

@DK2003

 

Try this one.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75505.exe

 

REO

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‎06-14-2017 08:57 AM

HP Recommended

Yes,thank you but  I`ve tried that one as well, it`s on product`s Driver Download page,  it`s not working.

 

 

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‎06-14-2017 09:07 AM

HP Recommended

Hi, @DK2003 :

 

Download, unzip and run the setup application from the link below...

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

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‎06-14-2017 09:32 AM

HP Recommended

Thank you !

 

Everything is now  working properly.

Much appreciated !

 

 

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‎06-14-2017 09:42 AM

HP Recommended

You're very welcome.

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