-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Driver or virus on my pc

Create an account on the HP Community to personalize your profile and ask a question
04-12-2024 08:24 AM
Lately I've been having issues on my laptop, after i close a game that I've played for about 30+ minutes or so half of my screen starts flickering, windows slows down to a crawl and fans on max speed even though i have them on manual at 4k RPM, is this a driver issue or a virus issue? and how do i fix these?
Solved! Go to Solution.
Accepted Solutions
04-13-2024 05:34 AM
If anyone else is having this issue. install DDU, install your GPU driver (NVIDIA/AMD), turn off all your network adapters, boot into safe mode and run DDU, on NVIDIA GPUs check the physx checkbox too, after you've went thru that, select your GPU and press Clean and restart, wait for the process to end and it will automatically restart, after that run the NVIDIA or AMD driver installer and after it's done restart your pc, you should be good to go.
04-12-2024 08:30 AM
Doesn't seem like a driver or virus issue; more like a hardware issue. I would run a full UEFI diagnostic on the system, particularly the video system, the memory and storage.
https://support.hp.com/us-en/document/c06180396
04-12-2024 10:04 AM
To no surprise, this did not find any error whatsoever, even ran a full system scan on extensive option, any other thoughts on this? I'm still sure on the driver issue, since a virus shouldn't make your screen flicker, atleast a bitcoin miner
04-13-2024 05:34 AM
If anyone else is having this issue. install DDU, install your GPU driver (NVIDIA/AMD), turn off all your network adapters, boot into safe mode and run DDU, on NVIDIA GPUs check the physx checkbox too, after you've went thru that, select your GPU and press Clean and restart, wait for the process to end and it will automatically restart, after that run the NVIDIA or AMD driver installer and after it's done restart your pc, you should be good to go.