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‎02-17-2022 03:26 PM

HP Recommended
Product: Elitebook 840 G4
Operating System: Microsoft Windows 10 (64-bit)

Hello.  I'm trying to resolve 2 missing driver issues on an EliteBook 840 G4 and can't find them and am looking for assistance.  Machine OS is Win10 Pro (64-bit).  

 

Device Manager has the yellow exclamation mark for the following under "Other Devices" and I haven't had success locating anything to resolve.  I've provided some info from Device Manager.

 

PCI Data Acquisition and Signal Processing Controller

Hardware ids

PCI\VEN_8086&DEV_9D31&SUBSYS_828C103C&REV_21

PCI\VEN_8086&DEV_9D31&SUBSYS_828C103C
PCI\VEN_8086&DEV_9D31&CC_118000
PCI\VEN_8086&DEV_9D31&CC_1180

 

PCI Memory Controller

Hardware ids

PCI\VEN_8086&DEV_9D21&SUBSYS_828C103C&REV_21
PCI\VEN_8086&DEV_9D21&SUBSYS_828C103C
PCI\VEN_8086&DEV_9D21&CC_058000
PCI\VEN_8086&DEV_9D21&CC_0580

 

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2022 04:48 PM

HP Recommended

Hi:

 

You need this driver which should install both devices...

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎02-17-2022 04:48 PM

HP Recommended

Hi:

 

You need this driver which should install both devices...

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

2 people found this reply helpful
Was this reply helpful? Yes No

‎02-17-2022 05:59 PM

HP Recommended

Awesome Paul - indeed it did.  Thank you very much!

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‎02-17-2022 06:43 PM

HP Recommended

You're very welcome. 

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