• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-14-2021 09:33 AM

HP Recommended
Product: Spectre x360 15-ch0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

My laptop Spectre x360 Convertible 15-ch0xx is not recognised on https://support.hp.com/gb-en/drivers/laptops either by product name, serial number or product number, so I cannot check for new drivers, BIOS etc. 

Would software and drivers for HP Spectre 15-ch000 x360 Convertible PC be compatible with my laptop? 

 

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-14-2021 01:58 PM

HP Recommended

@KM212 

 

All Spectre x360 15-ch0xx Convertible machines use drivers on their family/series drivers page which is

 

          https://support.hp.com/au-en/drivers/selfservice/hp-spectre-15-ch000-x360-convertible-pc/16779588

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-14-2021 01:58 PM

HP Recommended

@KM212 

 

All Spectre x360 15-ch0xx Convertible machines use drivers on their family/series drivers page which is

 

          https://support.hp.com/au-en/drivers/selfservice/hp-spectre-15-ch000-x360-convertible-pc/16779588

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.