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- Notebook Hardware and Upgrade Questions
- Drivers for hp 250 g4

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10-18-2015 06:27 AM
I am using Windows 8.1, i have installed all necessary drivers from hp, but BCM43142A0 (bluetooth) and another uknown devide (acpi compatible system) don't have any drivers installed. Does anybody know from where to get these drivers?
Thanks.
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Accepted Solutions
10-19-2015 07:08 AM
You're very welcome.
You need this driver for the 6001:
10-18-2015 07:30 AM
Hi:
See if this bluetooth driver works...
There can be a few unknown devices, so I will need you to post the hardware ID for the unknown device you see.
To find the hardware ID for a device, go to the device manager and click on the unknown device.
Then click on the details tab at the top of the unknown device window.
Now you should see a Property drop down list and it is defaulted to device description.
Drop down on that list and select the second item (Hardware ID's).
Post the top string of characters that you see in the window.
10-19-2015 07:08 AM
You're very welcome.
You need this driver for the 6001:
03-16-2016 06:59 AM
Hi, @Bizgeek :
There are no W8 drivers for those devices--from anyplace, not just HP.
If you want your notebook to run correctly, you will need to install a supported operating system (one that is listed on the driver page for your notebook).
I suggest you connect via ethernet cable, do the required windows updates, and get the free upgrade to W8.1 from the windows store, and then install the W8.1 drivers from the support page.
Then you can take the free upgrade to W10.