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11-30-2021 10:23 AM
Recently reimaged this laptop and with windows doing the lifting, it can't find 8 drivers. I was able to resolve some, but I am getting no where after using HP support assistant and the available drivers for the laptop on the website. I have seen your quick pointing links to drivers and hope you can help.
Base System Device
PCI\VEN_8086&DEV_9A03&SUBSYS_89B7103C&REV_02
Intel High Definition Audio
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_103C89B7&REV_1000
PCI Data Acquisition and Signal Processing Controller
PCI\VEN_8086&DEV_9A03&SUBSYS_89B7103C&REV_02
Unknown device
ACPI\VEN_INTC&DEV_1040
Unknown device
ACPI\VEN_INTC&DEV_1043
Your help is greatly appreciated.
OS Name Microsoft Windows 10 Enterprise
Version 10.0.19043 Build 19043
System Manufacturer HP
System Model HP Laptop 17-cn1xxx
System Type x64-based PC
Processor 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz, 2496 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.11, 8/3/2021
SMBIOS Version 3.3
Embedded Controller Version 69.17
BIOS Mode UEFI
Solved! Go to Solution.
Accepted Solutions
11-30-2021 12:23 PM
You're very welcome.
It must be this driver then...
This package provides the driver that enables the Intel Gaussian Mixture Models and Neural Networks Accelerator (GNA) for supported computer models running a supported operating system. GNA is a low-power neural network co-processor that is capable of continuous inference on local battery powered devices. The coprocessor may be used for speech recognition or noise reduction.
11-30-2021 11:20 AM - edited 11-30-2021 11:20 AM
Hi:
This driver should install all of the missing devices except the audio.
Intel Dynamic Tuning Processor Participant Driver
https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111491.exe
The Intel High Definition Audio should have been installed by the Realtek audio driver, so you may want to try manually installing the driver.
11-30-2021 11:51 AM
We are almost there. I was able to get more drivers installed, but I could not get Base System Device or the Audio driver. Thanks to you the Audio driver is installed now and working, but the Base System device driver is still unknown after running the above link. Should I uninstall any driver and attempt to run the Intel Dynamic Tuning Processor Participant Driver again? I find online by its Hardware Id is that it thinks its a GNA Scoring accelerator module, but cant find a driver. Again, Thank you for your help.
11-30-2021 12:23 PM
You're very welcome.
It must be this driver then...
This package provides the driver that enables the Intel Gaussian Mixture Models and Neural Networks Accelerator (GNA) for supported computer models running a supported operating system. GNA is a low-power neural network co-processor that is capable of continuous inference on local battery powered devices. The coprocessor may be used for speech recognition or noise reduction.