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‎01-01-2019 08:09 AM

HP Recommended
Product: HP Notebook - 15-db0599sa
Operating System: Microsoft Windows 8.1 (64-bit)

Hello i cant found any drivers for my laptop can you help me please? on the HP Website only drivers for windows 10.  my windows is 8.1(64bit) HELP!

4 REPLIES 4

‎01-01-2019 08:31 AM

HP Recommended

Hi:

 

Looking at the specs for your model, AMD did not develop any W8.1 drivers for the graphics.

 

See if the W7 graphics driver works from the link below.  If it does, I will give you the links to the rest.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-laptops/7th-gen-a6-92...

 

Also install the chipset driver which may install some of the motherboard drivers too.

 

Scroll down the page, select the W8.1 64 bit drivers and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

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‎01-01-2019 08:35 AM - edited ‎01-01-2019 08:37 AM

HP Recommended

hi thanks for the help, i will try them now, any network drivers like W-lan or something, because i install the windows just now, my laptop is absolutely empty need everything

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‎01-01-2019 08:40 AM

HP Recommended

the driver for W7 didn't work...

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‎01-01-2019 08:53 AM

HP Recommended

You're very welcome.

 

If the graphics driver didn't install, there is no point in proceeding any further.

 

You'll need to run W10 64 bit.

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