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‎05-10-2025 07:50 AM

HP Recommended

I bought a Chromebook 3 w/out a keyboard only to find certain apps didn't work without external keyboard (internal didn't work). I ordered a duet 3 keyboard which didn't fit only to find it is the duet 5 that fits. Got a 5 but it won't work. Nothing I order works with it. What the heck this is so frustrating and makes me really hate the product. I will never order this brand again now. So deceptive in terms of what it can do and what it can download. Can't even print from it and my old phone can. Such a dumb product.

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1 REPLY 1

‎05-11-2025 01:38 PM

HP Recommended

@Creativecat207, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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