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‎03-07-2025 08:55 PM

HP Recommended

I was pulling out the sata cable to my dvd drive and it messed up the port, tearing out the connector. I have a new dvd drive that works, i was wondering where i can find that dvd drive sata cable , small 4pin connector leading to a sata connector with the label "sata" and "p12"

1 REPLY 1

‎03-11-2025 11:46 AM

HP Recommended

Hi @everett1123211,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the PC hardware and you need a replacement part. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

HP Support

ZOEY7886
I am an HP Employee

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