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HP Recommended
Envy 17T
Microsoft Windows 10 (64-bit)

I am trying to purchase a replacement battery for my ENVY 17T, but cannot find it on the HP website anywhere.. Where can I purchase a replacement battery.

 

Installed battery part numner 849049-421

Battery is tagged Replace with HP Spare 849315-850

Also has part number YU10186-16002

M2X4

and SG03XL Rechargeable Battery

What is the part number I need and where can I purchase it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

After a couple years HP no longer carries replacement batteries. I confirmed the HP Parts Store does not have either of the battery part numbers you list above. There is a robust aftermarket for both genuine HP and compatible third party batteries and you can find them from amazon.com and eBay and specific battery vendor websites. I see from your profile you are in the USA:

 

https://www.ebay.com/itm/HP-Envy-17-U177CL-Battery-849314-850-SG03XL-849315-850-HSTNN-LB7F-41-5Wh-Ge...

 

This is an internal battery so you will need some instructions for installing it, maybe? Pages 24-26 of the Manual will help:

 

Manual

 

Post back with any more questions and please accept as solution if its the info you needed. 

 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

After a couple years HP no longer carries replacement batteries. I confirmed the HP Parts Store does not have either of the battery part numbers you list above. There is a robust aftermarket for both genuine HP and compatible third party batteries and you can find them from amazon.com and eBay and specific battery vendor websites. I see from your profile you are in the USA:

 

https://www.ebay.com/itm/HP-Envy-17-U177CL-Battery-849314-850-SG03XL-849315-850-HSTNN-LB7F-41-5Wh-Ge...

 

This is an internal battery so you will need some instructions for installing it, maybe? Pages 24-26 of the Manual will help:

 

Manual

 

Post back with any more questions and please accept as solution if its the info you needed. 

 

 

 

 

HP Recommended

Thanks. You have confirmed, that I have not lost the cabability to search on the HP website. I wish HP would make public statements that they are no longer supplying partsx to replace limited life components of their devices and provide their customers with alternative sources. I basically extrcted that information from one of their aftermarket repair sites and managed to order the battery that I need.

 

PS: This new knowledge of HP's lack of commitment to support their products has probably led me to a decision to not purchase any future HP products. Two years is not end of life on a laptop.

HP Recommended

No one said its end of life. Sorry you are disappointed and I appreciate the solution but this is par for the course in the industry and I am just so used to it with batteries I don't think much of it. Other types of replacement parts for which there is not such a robust and reliable aftermarket have a much longer availablity from HP. 

 

Glad you found a replacement and good luck. 

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