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HP Recommended
ENVY as151-nr

I'm trying to look up my new ENVY 15 which I just bought here:

 

http://store.hp.com/us/en/pdp/hp-envy---15-as151nr

 

But, HP is having trouble identifying it automatically through their program, AND I can't find it through the product look up. Is it just the same model as the 15-as100?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Cuck_Fomcast wrote:

... Is it just the same model as the 15-as100?


Hi,

 

Not really the same but very close. You can see: 15-as100 series can have models/products from 15-as100aa to 15-as199zz and not all markets have same models.

 

Basically ou can use manuals from the HP 15-as100 page.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Cuck_Fomcast wrote:

... Is it just the same model as the 15-as100?


Hi,

 

Not really the same but very close. You can see: 15-as100 series can have models/products from 15-as100aa to 15-as199zz and not all markets have same models.

 

Basically ou can use manuals from the HP 15-as100 page.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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