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‎01-30-2018 11:17 AM

HP Recommended

After disassembling the laptop and removing the system board which took about an hour, adding the small piece of grounding tape from the right side of the touchpad's circuit board copper pad to the touchpad's frame worked beautifully for my customer's HP ENVY m6-n113dx!

 

I wonder why HP left the tape off of this side but put it on the other. Thanks for the tip, Ineedatrashcan! Hopefully, more people will follow these guidelines and be happy with their touchpad once again.

 

Here is another thread with the same symptom:

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-n010dx-Touch-Pad-Is...

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‎04-03-2018 11:27 PM

HP Recommended

 

YOU HAVE TO STAY WITH WINDOWS 8  DO NOT LET THE ORIGINAL DRIVER UPDAtE HIDE ANY UPDATES FOR MOUSE

 

SYNAPTICS SMBUS TOUCHPAD- STAY WITH THIS ONE DRIVER DATE 4/21/2014--DRIVER VERSION  18.1.7.8   WORKS GREAT

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‎04-03-2018 11:38 PM

HP Recommended

I HAD SAME PROBLEM    STAY WITH WINDOWS 8 ORIGINAL DRIVER

 

SYNAPTICS- DATE 4/21/2014

 

DRIVER VERSION 18.1.7.8 HIDE ANY DRIVER UPDATES FOR MOUSE  KEEP THE ONE STATED HERE WORKS GREAT

 

WORKING GREAT

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